Communicating Across Cultural Differences: Transnational Leadership Beth FISHER-YOSHIDA Author

This chapter from Transnational Leadership Development teaches how to communicate across cultures focusing on the interaction between the speakers (direct–indirect), the shared and disparate meaning of words, expressions, and phrases (words–expressions), and to the style of delivering the message (linear–circular). Filled with examples it features a model for communicating more effectively across cultural differences including listening more effectively, forms of inquiry, voicing thoughts and feelings, and empathy.